Catalog Number 07671687019 |
Device Problems
No Device Output (1435); High Test Results (2457); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/12/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The meter and strips were requested for investigation.The product has not been received at this time.If the product is returned in the future, a follow up report will be submitted.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.Per product labeling, "coaguchek uses human recombinant thromboplastin.Therefore, the comparability to other human recombinant thromboplastins is best, whereas higher deviations can occur with other thromboplastins.However, those higher differences between thromboplastins of different (rabbit, bovine based) origin are not a coaguchek specific issue.Similar differences can be observed when a human recombinant thromboplastin-based laboratory method is compared against several other (rabbit, bovine-based) laboratory methods.".
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Event Description
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There was an allegation of questionable results from coaguchek inrange meter, serial number (b)(6), compared to a laboratory result using an unknown method.The meter result was 3.0 inr.The laboratory result was 5.0 inr.A second roche coagulation meter gave a result of 5.0 inr.The patient¿s therapeutic range is 2.5 - 3.0 inr.
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Manufacturer Narrative
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The customer's meter and test strips were provided for investigation where they were tested using retention controls.Testing results (qc range = 2.4 - 3.6 inr): qc 1: 2.8 inr.Qc 2: 3.0 inr.Qc 3: 2.9 inr.The customer's meter was also tested with retention strips using retention controls.Testing results (qc range = 2.4 - 3.6 inr): qc 1: 2.9 inr in two additional measurements with retention strips, error message e-64 was triggered.Per product labeling, "meter error [e-64]; test strip reader error.Power meter off and on.If error persists, contact roche diagnostics." the obtained qc values were in the allowed range of the used combination strip lot - qc lot.The reported result of 3.0 inr was found with on the following dates in the result memory log: (b)(6) 2023, (b)(6) 2023, (b)(6) 2022, and (b)(6) 2021.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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