RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
|
Back to Search Results |
|
Model Number V60 V60PLUS VENTILATOR |
Device Problem
Insufficient Information (3190)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/13/2023 |
Event Type
malfunction
|
Event Description
|
Philips received a complaint from the customer, reporting that the v60 ventilator was restricted from use, and needed a central processing unit (cpu) replacement.There was no patient involvement when the issue occurred.No patient or user harm reported.A philips remote service engineer (rse) noted that the customer's v60 ventilator needed a cpu replacement and needed assistance with installation and reloading the option codes.No further details were provided regarding the system restriction.A service engineer (se) noted that the cpu was replaced; it was reported that the device was tested and then returned to service.Additional information is being requested.
|
|
Manufacturer Narrative
|
H10: multiple good faith efforts (gfe) were performed for further details regarding the event; however, no response was provided.No further details could be obtained regarding the failure the customer was experiencing.In the event that parts are returned or if new information is provided, the complaint will be reopened to update the investigation.
|
|
Search Alerts/Recalls
|
|
|