It was reported that bd pegasus bl 22ga x 0.75in prn non-pvc had foreign matter.The following information was provided by the initial reporter: november 20, 10:50, received the radiology department report: closed anti-needle-stick injury type intravenous indwelling needle package with water droplets, breaking the ring of the consumables of the closed sterile environment, can not be used to the patient for fear of causing infections and other adverse consequences, and then immediately reported to the department of medical equipment and materials and replacement of the product was not used for the patient, did not cause any adverse effects.
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1.Dhr/bhr review: (1) the batch number of the complained product is 3079648, is 22g and product code is 383725, produced on 2023/05, with a total of (b)(4) pieces in this batch; (2) inspection process inspection and delivery inspection report, the test results meet the product standards, no abnormality; (3)check the production records for this batch of products that there are no nonconformities, deviations or rework activities in the process of this batch of products; 2.The customer did not return any samples or photos, cannot confirm the specific defect status; 2.Take the retained samples (b)(4) do the inspection, and no abnormalities were found.The inspection report is attached as attachment 1; 3.The history of customer complaints for the same batch of products has been reviewed, and no complaints of the same defects have been found.In summary, based on the customer complaint information, there are water droplets inside the packaging.It is suspected that the damage to the single packaging caused the water droplets to enter the packaging.Due to the customer did not return any samples or photos, can not confirm the packaging damage status.Therefore, the root cause of the complaint cannot be confirmed, and the factory will continue to monitor and monitor the trend of the defect complaint.
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