This supplemental report is being submitted to provide additional information based on the information supplied by the manufacturer and the customer.The device was returned to olympus for evaluation and the customer's allegation crack in camera head connection section and in center of cable was confirmed.Additionally, other evaluation findings include the following: water immersion in the imaging of the main unit, and image noise.Device history record (dhr) review: a dhr was reviewed and no issues that could have caused or contributed to the reported issue were found.Instructions for use (ifu): in the instruction manual "precautions for cleaning, disinfection, and sterilization" and "storage," the following statement is found in the "warning" section.Do not clean, disinfect, or sterilize this product together with tweezers, forceps, or scalpels.There is a risk of puncturing the camera cable and destroying the electrical circuitry inside the product due to water leakage.The following statement is included in the "warning" section of the instruction manual "for safe use_endoscope image disappearance and freezing.Do not bump or drop the product.Water leakage may cause damage to the product's internal electrical circuits.The following is described in "warning" in the instruction manual "how to use": - do not use the product in a place where the endoscopic images or functions are abnormal.If the endoscope image or function becomes abnormal and returns to normal spontaneously, there is a possibility that the equipment has already malfunctioned.If you continue to use the device as it is, the abnormality may occur again and the device may not return to normal.In this case, discontinue use immediately and slowly pull the endoscope out of the patient.Continued use of such an instrument may injure the patient or cause bleeding or perforation.The most probable cause of the complaint is cause traced to component failure.Olympus will continue to monitor the field performance of this device.
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