Model Number URF-V2R |
Device Problem
Poor Quality Image (1408)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/18/2023 |
Event Type
malfunction
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Event Description
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The customer reported to olympus, the videoscope only displayed blurry lines, no image, when the scope was plugged into the camera box.The issue was found at the beginning of a diagnostic cysto ureteroscopy.The procedure was delayed 5 minutes, and was completed using a similar device.There were no reports of patient harm.
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Manufacturer Narrative
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The device was returned to olympus for evaluation; however, the physical device evaluation has not been completed.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's device evaluation and investigation.Based on the results of the device evaluation, the reported event was confirmed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 6 years since the subject device was manufactured.Based on the results of the legal manufacturer's investigation, a definitive root cause of the reported event could not be identified.The event can be prevented by following the instructions for use which state: inspection of the endoscopic image.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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