Model Number ORG-9110A |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/10/2023 |
Event Type
malfunction
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Event Description
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The customer reported that this org has 3 of the 8 receiver cards frequently displaying signal loss.There was no patient injury reported.
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Manufacturer Narrative
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The customer reported that this org has 3 of the 8 receiver cards frequently displaying signal loss.The customer will send in the unit to be repaired.There was no patient injury reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: a2 - a6 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for patient information: the customer replied by stating; i will not be able to provide any patient demographics.B6 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for patient information: the customer replied by stating; i will not be able to provide any patient demographics.B7 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for patient information: the customer replied by stating; i will not be able to provide any patient demographics.D10 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for device information: the customer replied by stating; i will not be able to provide any patient demographics.
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Manufacturer Narrative
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Details of complaint: the customer reported that this org has 3 of the 8 receiver cards frequently displaying signal loss.The customer will send in the unit to be repaired.There was no patient injury reported.Investigation summary: the reported issue was duplicated and confirmed.After further investigation from repair center, they determined that there were 7 receiver cards that were giving frequent unstable respiratory rates.All 7 receiver cards were replaced to resolve the issue.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: a2 - a6 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for patient information: the customer replied by stating; i will not be able to provide any patient demographics.B6 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for patient information: the customer replied by stating; i will not be able to provide any patient demographics.B7 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for patient information: the customer replied by stating; i will not be able to provide any patient demographics.D10 attempt # 1: 01/11/2024 emailed the customer via microsoft outlook for device information: the customer replied by stating; i will not be able to provide any patient demographics.Manufacturer references (b)(4) follow up 001.
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Event Description
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The customer reported that this org has 3 of the 8 receiver cards frequently displaying signal loss.There was no patient injury reported.
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Search Alerts/Recalls
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