Model Number 350P |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/15/2023 |
Event Type
malfunction
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Event Description
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The customer contacted heartsine to report that the pad-pak did not power the device as expected.In this state the device would be inoperable and defibrillation therapy would not be available if needed.There was no patient involvement reported with the event.
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Manufacturer Narrative
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Heartsine has requested return of the device for investigation.Upon completion, the conclusions will be submitted in a follow up report.
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Manufacturer Narrative
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The device was returned to heartsine for investigation.The reported issue was verified and duplicated.It was determined a connection issue on the user's cable occurred during device configuration causing the reported issue.This device was archived by heartsine and the customer received a replacement device.
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Event Description
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The customer contacted heartsine to report that the pad-pak did not power the device as expected.In this state the device would be inoperable and defibrillation therapy would not be available if needed.There was no patient involvement reported with the event.
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Search Alerts/Recalls
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