Product complaint # (b)(4).Investigation summary : we undertook an instrument audit at southmead hospital in bristol.In checking kit due to new starters and this not been done for a while, some of the items are not fit for patient use, and need to be replaced.We have quarantined sets but will need the instruments replaced to be fully functioning again.Contact at hospital is: stuart crandon there was no delay in surgery and we do not know when the instruments were used or when they became damaged as well as any patient related information.The wear and tear are general wear and tear we see on these sets and just need to be put correct as they have been in the accounts for years with no audit being done on them.The product codes are in red below, some may be duplicates due to more than on set being effected.If needed we can return and provide lot numbers when items are replaced.Could we have a pc number asap.The device associated with this report was returned to depuy synthes for evaluation.The product was returned to depuy synthes for evaluation.The depuy synthes team conducted a visual inspection of the returned device.No evidence of several worn was observed.Visual inspection of the returned item found one of the tip prongs broken.The broken fragment was not returned.The overall complaint was unconfirmed as the observed condition of the locking screwdriver body would not contribute to the complained device issue.Based on the investigation findings, the root cause can be attributable to design and corrective/preventative action was raised in the depuy synthes quality system.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot : the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.B3: date of event is an unknown date.This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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