RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
|
Back to Search Results |
|
Model Number V60 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 01/10/2024 |
Event Type
malfunction
|
Event Description
|
Philips received a complaint on the v60 ventilator indicating that the values given by the device were not correct.It is unknown if the device was in use at the time of the reported problem.No patient or user harm reported.The bench service engineer (bse) evaluated the device at a philips bench repair center.After testing the device, the allegation of measurements being incorrect could not be verified because the bse observed no anomaly with the device.All the measurements observed by the bse were within the acceptable range.Good faith effort (gfe) attempts are being completed to clarify the device use at the time of the reported issue.This investigation is ongoing.
|
|
Manufacturer Narrative
|
E1: (b)(6).
|
|
Manufacturer Narrative
|
H10: in a good faith effort (gfe) response from the bench service engineer (bse) received on 19jan2024, it was stated that the device use at the time of the event remains unknown to them.The investigation is ongoing.
|
|
Manufacturer Narrative
|
H10: it was confirmed the device did not require any further work regarding the allegation of incorrect values being given due to the bse not being able to duplicate the allegation.During the service of the device, the bse did not require any replacement parts for the incorrect values allegation.The bse successfully completed performance verification testing following the service, with the device passing all the required tests.The bse then confirmed that the devices factory settings were restored before returning the device to the customer ready for use.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.It remains unknown if the device was in use at the time of the reported problem.No patient or user harm reported.
|
|
Search Alerts/Recalls
|
|
|