All available information was investigated and the reported inability to close the clip was confirmed via returned device analysis.Additionally, it was observed that the release crimper was loose and one collet tine was broken.The broken collet and loose release crimper appear to be related to a potential product quality issue; therefore, this complaint was added to an exception to evaluate whether a product quality issue exists.A review of the lot history record revealed no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar complaints reported from this lot.The investigation determined the reported inability to close appears to the related to the identified broken collet and loose release crimper.The broken collet and loose release crimper appear to be related to a potential product quality issue.The issue is being addressed per internal operating procedures.Abbott will continue to trend the performance of these devices.
|
It was reported that during device preparation of a mitraclip xtw, the clip could not close when the arm positioner was turned to the closed direction.The clip angle was at 120 degrees, and the lock lever was up.The clip was only able to open and did not close.A replacement completed the procedure.There was no patient involvement.
|