No laser fiber(s) were returned to dornier medtech america within the timeframe of this investigation.All laser fiber units manufactured by dornier are 100% inspected via visual evaluation as well as power performance testing prior to release for distribution which confirms the operational capacity as well as the state of the device.Dornier laser fibers are fragile, and must be handled with care as indicated on the valid dornier laser fiber ifu.No manufacturing defects were revealed during this investigation.It is likely the root cause of this complaint was related to a mechanical force placed on the laser fiber which caused or contributed to a fiber breakage.
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