We have not received the complaint device for investigation.The provided photo confirmed the report.It shows the balloon ruptured.The report stated that the balloon was found ruptured during the pre-use check.However, the provided photo of the device suggests that the product was used and may have ruptured during use, not during pre-use check.While the reported event was confirmed, the exact root cause of the balloon rupture could not be determined.The ifu lists the potential complications: as with all catheterization and surgical procedures, complications may occur.These may include, but are not limited to: embolization of blood clots, arteriosclerotic plaque or air.Hypertension or hypotension.Infection.Intimal disruption.Arterial dissection.Vessel perforation and rupture.Hemorrhage.Arterial thrombosis.Aneurysms.Arterial spasms.Local hematomas.Arteriovenous fistula formation.Balloon rupture.Tip separation with fragmentation and distal embolization.Paraplegia.The lot history record for the device was reviewed, no issues were found during manufacturing or packaging that would cause or contribute to the reported event.
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