The customer reported that they are having the same issue as previously reported in (b)(6) communication dropouts, and an error led is on the multiple patient receiver (org) that will not turn off.The customer will send in the unit to be exchanged as the issue keeps happening.There was no patient injury reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Additional model information: d10 concomitant medical device: the following device was used in conjunction with the org: zm transmitters: model #: ni serial (b)(6) device manufacturer date: ni unique identifier (udi) (b)(4) returned to nihon kohden: no additional model information: d10 concomitant medical device: the following device was used in conjunction with the org: cns: model #: ni serial (b)(6) device manufacturer date: ni unique identifier (udi) (b)(4) returned to nihon kohden: no.
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