The device was evaluated at the user facility and the olympus field service engineer (fse) found the blue o-rings in the scope connector valves were damaged.In addition to the reportable malfunction, there were cracks in the lid.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause of the reported damaged yellow connector clearing tank o-ring tank could not be determined, however, it is likely that the was due to an applied impact as a result of user handling/mishandling.The event can be detected/prevented by following the instructions for use which state: chapter 3.Inspection before use 3.3 inspecting the connectors.Check the following for each connector.-the connector should be fixed firmly.-the o-rings should be free of abnormalities such as cracks, tears, or dents.Do not use the equipment if any connector seems to be damaged or defective.Using the equipment when an irregularity has been detected may interfere with reprocessing.Furthermore, fluid leakage may damage peripheral devices or facilities near the equipment.Olympus will continue to monitor field performance for this device.
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