The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the objective lens broken.Based on the result, we concluded that it was caused due to the excessive force applied on the objective lens.In addition, our technician confirmed that the ccd drive pcb corroded, the electrical pin connector corroded, the lg connector corroded, and the remote control buttons cut; however, these defects are not the main cause, and or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and or the risk analysis results, it was evaluated to submit mdr.
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