RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/27/2024 |
Event Type
malfunction
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Manufacturer Narrative
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E1: (b)(6).
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Event Description
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Philips received a complaint by the customer on the v60, indicating that the device was getting a near-end pressure sensor error message on the display.The device was in use on a patient at the time the reported issue was discovered; however, there was no harm to the patient or user.No medical intervention provided to the patient, nor a delay was noted.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.The rse recommended troubleshooting and replacement of data acquisition (da) board and the flow sensor assembly.
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Manufacturer Narrative
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H10: it was reported there was no patient involvement at the time the issue was discovered.The authorized service provider (asp) evaluated the device and confirmed that the machine and proximal pressure sensor autozero failed message appeared after it was turned on and that the device cannot work normally.After reconnecting the power cord, the machine is turned on, and the fault remains.It has been determined that the gas delivery system (gds) needs to be replaced.The asp replaced the gds to resolve the reported issue.The device passed required performance verification tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.Based on information provided and/or service performed it has been confirmed unit did not meet product specifications.It was determined that the gds was the cause of the reported issue.The device was not being used for treatment when the reported event occurred.
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