|
Model Number 380652-40 |
Device Problem
Insufficient Information (3190)
|
Patient Problem
Insufficient Information (4580)
|
Event Date 01/10/2024 |
Event Type
malfunction
|
Manufacturer Narrative
|
Intuitive surgical, inc.(isi) has not received a da vinci product related to the alleged issue.An return material authorization (rma) was not issued for return at this time and no site visit was conducted.Although the complaint was not confirmed by failure analysis since the product was not returned, the information gathered indicates that the device may have contributed to the customer-reported issue.
|
|
Event Description
|
It was reported that during a da vinci-assisted surgical procedure, the universal surgical manipulators (usm) stopped moving and the table could no longer be coupled.In addition, the error during booting up was noted that day in the morning.The usms must have moved intraoperatively the day before.No known impact or patient consequence was reported.
|
|
Manufacturer Narrative
|
An intuitive surgical inc.(isi) followed up with the initial reporter and obtained the following additional information: the surgeon disabled the usm arm due to an issue, making it unusable.The procedure initially involved all 4 usm arms, but the error message appeared at the end when the usm arm was no longer needed.Subsequent procedures were successfully performed with only 3 usm arms, without any harm to the patient.The patient was not injured during the procedure.The instrument, accessory, and system were inspected prior to use and no damage or abnormalities were found.The failure was not related to an inability to move the instrument.The operation was not delayed due to this problem.
|
|
Event Description
|
Refer to h10/h11 for follow-up information.
|
|
Search Alerts/Recalls
|
|
|