This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.New information added to the following fields: h4, h6, h10 corrected fields: d8.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 8 years since the subject device was manufactured.Based on the results of the investigation, a definitive root cause could not be determined.However, it is likely that unit did not power on at all due to faulty alternating current/direct current power.Additionally, it was found that the customer used a non-olympus lamp and it's likely the ticking noise occurred from the lamp ignitor when the unit was powered on, and the spare lamp lit up due to faulty lamp ignitor.Three attempts were made to obtain additional information regarding the reported event, but no response was received from the customer olympus will continue to monitor field performance for this device.
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