The device was returned to olympus for evaluation and the customer's allegation was not confirmed.The device evaluation found physical damage on the power board and display board.In addition, the evaluation found the following; a probe error was coming on the front panel due to a faulty transducer receptable.A review of the device history record (dhr) found no deviations that could have caused or contributed to the reported issue.It has been over two years since the subject device was manufactured.Based on the results of the investigation, it is likely that the following led to the malfunction.Based on the investigation results, the cause of the physical damage to the power board and display board may have resulted from improper handling of the device.However, the exact root cause of the damage could not be conclusively determined.The shockpulse ifu (instructions for use_spl-ifur_ar) states: "this product is a precision device; handle it with care.Avoid rough or violent handling, which may cause equipment damage." (page 1); "damage (mechanical and electrical) may result if the unit is dropped or struck against another object." (page 4) olympus will continue to monitor the field performance of this device.
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The customer reported to olympus, the shockpulse-se lithotripsy system (reusab) had a spark coming in the unit in the front panel after connecting the transducer.The device was returned for evaluation.During the device evaluation, the following reportable malfunction was found; the connectors were broken on the power board and display board.There were no reports of patient harm.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.
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