The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the objective lens broken.Based on the result, we concluded that it was caused due to the excessive force applied on the objective lens.In addition, our technician confirmed that the light guide cable coating damage, the ethylene oxide gas valve (eog) broken, the glass rod broken, the control body corroded, the ccd drive pcb corroded, the electrical pin connector corroded, the lg connector corroded, the junction case leak, the lcb distal cover glass scratched, the distal body worn out, and the left pulley wire worn out; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
|