Siemens has completed the investigation.Based on co-ox quality checks, performance with aqc, lack of any calibration drift or related diagnostic errors during the time of event, the co-oximetry optical subsystem responsible for the measurement of thb appeared stable with constant temperature and functioning as expected.No co-ox interference was detected through the escalation date and while the sample in-question was measured which suggests the thb value reported for escalated sample appear valid.Siemens has due diligence to determine what has been done to resolve/troubleshoot the customer¿s issue and if the instrument is currently operational at the customer site, however the customer has not responded.Absence of any drifts in slope of pco2 sensor, any related errors, question results, or abnormal measurements during the time when the reported sample was run, indicates that pco2 sensor was stable and performing normally as expected.No product problem identified.Note optical thb measurement is dependent on the quality of the sample, and specifically the red blood cell concentration as presented in the slide cell.Pre-analytics such as presence of partial clot, light exposure, insufficient mixing, sample inhomogeneity, may play a part in the observed difference between the results of reported and comparative rp500/500e systems.For an accurate measurement of thb in whole blood, it is known that thorough mixing and rotating of the red blood cells immediately before analysis is required.
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