Model Number 865350 |
Device Problems
Inappropriate Audible Prompt/Feedback (2280); No Audible Prompt/Feedback (2282)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/12/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Philips is in the process of obtaining additional information regarding the reported event and the investigation is ongoing.A follow-up report will be submitted upon completion of the investigation.
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Event Description
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The customer reported a speaker malfunction, it is unknown if still sound was coming from the device.It is unknown if the device was use at time of event, there was no adverse event reported.
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Manufacturer Narrative
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The device was sent to philips authorized repair facility (rft) for bench for evaluation.Functional testing was performed at the philips authorized repair facility.Results of functional testing indicate that the speaker produced audible distorted sound.The bench technician replaced the speaker and the device was sent back to the customer.
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Search Alerts/Recalls
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