It was reported that the patient was starting to have bruising to the abdomen during therapy, this progressed into boils, which then included the thighs 48 hrs post therapy.It was also reported that the patients skin was very taut, particularly to the abdomen.
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The icu director clarified that the injury sustained was a skin reaction.Based on the information from the icu director, the alleged boils, which wouldn't have developed from temperature therapy, were more likely hives.A field service technician spoke with the icu director, who shared that this might have been an error on behalf of the user not setting it correctly.Based on this information, it was determined that the alleged event was not likely due to any component level malfunction with the product.The catalog number and serial number have been added to section d4.The manufacturing date has been added to section h4.
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