Catalog Number 2420-0007 |
Device Problem
Detachment of Device or Device Component (2907)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 01/19/2024 |
Event Type
malfunction
|
Event Description
|
It was reported that bd alaris pump module smartsite infusion set separated the following information was received by the initial reporter with the following verbatim: i spoke further with the rep for this facility today and it was determined we will also need to open complaints for the products listed below as the optima injector has disconnected from the components as well.There will not be any sample for those complaints, lot information is unknown.Please provide the reference number for the iv sets so we can properly link them to the existing complaints for the injectors.If you have any questions, do not hesitate to reach out.Material: 11532269, material: 2420-0007.
|
|
Manufacturer Narrative
|
H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
|
|
Manufacturer Narrative
|
No product or photo was returned by the customer.The customer complaint of disconnection from component could not be verified due to the product not being returned for failure investigation.A device history record review could not be performed on material 2420-0007 because the lot number is unknown.The root cause of this failure could not be identified without a failure investigation.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
|
|
Event Description
|
No additional information was provided.
|
|
Search Alerts/Recalls
|