SMITH & NEPHEW, INC. COCR 12/14 FEM HEAD 36MM +8; PROSTHESIS, HIP, SEMI-CONSTRAINED, METAL/POLYMER, POROUS UNCEMENTED
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Catalog Number 71303608 |
Device Problems
Delivered as Unsterile Product (1421); Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/19/2024 |
Event Type
malfunction
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Manufacturer Narrative
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H10: internal complaint reference: (b)(4).
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Event Description
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It was reported that during thr surgery, the cocr 12/14 fem head 36mm +8 was opened and most inner plastic packaging containing the head had a significant crack.The product was wasted as nursing thought this product was not sterile due to the crack in the packaging.Surgery was resumed without any delay with a s+n back-up device.Patient was not harmed as consequence of the problem.
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Manufacturer Narrative
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Section h3, h6: the associated device was returned and evaluated.The visual inspection revealed that a large piece of the plastic tray is missing.A review made by the quality engineering team revealed that the damage appears to be caused post manufacturing.This is not a systemic error because the manufacturing process for these boxes are manually boxed and sealed.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.According to the packaging sequence the bag with the head should be placed in the inner tray and then the inner tray should be placed in the outer tray and then this outer tray should be totally sealed with a lid.All the components should be in good conditions.At this time, we have no evidence to conclude that the product failed to meet any specifications at the time of manufacture.Factors that could contribute to the reported event include damage during shipping or storage.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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