Two broken laser fiber(s) were returned to dornier medtech america within the timeframe of this investigation.The area of breakge was evaluated on both laser fibers which revealed stretching of the fiber jacket in the fracture area.Additionally, there was damage which appears to have been caused by errant laser energy in the fracture area on one of the fibers.The rfid tag was verified for both used units returned, which confirmed the devices were both connected and engaged with the customer laser prior to the breakages identified.It is confirmed that all laser fiber units manufactured by dornier are 100% inspected via visual evaluation as well as power performance testing prior to release for distribution which confirms the operational capacity as well as the state of the device.Dornier laser fibers are fragile, and must be handled with care as indicated on the valid dornier laser fiber ifu.No manufacturing defects were revealed during this investigation.It is likely the root cause of this complaint was related to a mechanical force placed on the laser fibers which caused or contributed to the fiber breakages.
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