It was reported that four bd pegasus bl 22ga x 1.00in prn-cap y needles were difficult to disengage.The following information was provided by the initial reporter, translated from chinese to english: sales call reported that feima puncture is not easy, the needle is curved/it is difficult to withdraw the needle core.
|
1.Dhr/bhr review: (1)the batch number of the complained product is 3234091, is 22g and product code is 383932, produced on 2023/09, with a total of (b)(4) pieces in this batch; (2)inspection process inspection and delivery inspection report, the test results meet the product standards, no abnormality; (3)check the production records for this batch of products that there are no nonconformities, deviations or rework activities in the process of this batch of products; 2.The customer did not return any samples or photos, cannot confirm the specific defect status; 3.Take the retained sample of this batch for needle penetration force test,catheter tip penetration force test,catheter drag force and system drag force test, no found abnormal, refer to attachment 1; 4.The history of customer complaints for the same batch of products has been reviewed, and no complaints of the same defects have been found.In summary, the root cause of the complaint defect cannot be confirmed, and the factory will continue to pay attention to and monitor the trend of the defect complaint.
|