RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/19/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the biomedical engineer (bme) on the v60 indicating that there was an output flow issue, and the device had no flow.It was reported that there was no patient involvement at the time the issue was discovered.The biomedical engineer (bme) called technical support to report that there was an output flow issue, and the device had no flow.The remote service engineer (rse) troubleshot the device with the bme which included: 1.Verifying that the low-pressure plug is installed into the internal leak orifice.2.Verifying that the calibration analyzer is set to measure air in stp mode.3.Verifying that the ventilator gas outlet port is unobstructed.4.Performing the air flow sensor zero calibration (software version 3.10 or later).5.If the air flow sensor reading is not within limits as compared to the calibration analyzer, replace the flow sensor assembly.6.Slaving in a different air flow sensor to data acquisition cable.7.Replacing the da pcba.Investigation is ongoing.
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Manufacturer Narrative
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Multiple attempts have been made to try to obtain further information about this case, but no response was received from the customer.This file is closed and can be reopened if new information becomes available.
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