RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/18/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint on the v60 ventilator indicating that the battery was not charging all the way.The device was reported to be outside of use at the time of the reported problem.No patient or user harm reported.The customer biomedical engineer (bme) stated that they had attempted to charge the v60 battery for 24 hours and the battery only charged up to 15.6 volts, not reaching the maximum charging capacity.The customer bme informed the rse that an order for a replacement battery had been placed.In a good faith effort (gfe) response from the customer received, it was confirmed that a replacement battery was ordered, and they were waiting on the part to arrive.This investigation is ongoing.
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Manufacturer Narrative
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In a good faith effort (gfe) response from the customer received, it was confirmed that the replacement battery was delivered and installed into the device.The customer biomedical engineer (bme) could not provide further information regarding confirmation of the device returning to use, stating that another bme had taken over at the site.The investigation is ongoing.
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Manufacturer Narrative
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In a good faith effort (gfe) response from the customer received on 25apr2024, it was confirmed that the replacement battery was delivered and installed into the device.The customer biomedical engineer (bme) could not provide further information at that time regarding confirmation of the device returning to use, stating that another bme had taken over at the site.In a gfe response from the bme received on 26apr2024, it was confirmed that the device was working as intended following the battery replacement.The investigation concludes that no further action is required at this time.
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