Catalog Number MS25643 |
Device Problem
Loose or Intermittent Connection (1371)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 01/08/2024 |
Event Type
malfunction
|
Event Description
|
The customer reported that on (b)(6) 2024 at approximately 9am, the draeger m540 will not stay connected to the c700 cockpit.It was noticed that there was communication lost to c700 from m540, and the m540 was replaced with a backup unit and the case continued with no further issues.There was no adverse event or patient injury reported.
|
|
Manufacturer Narrative
|
A follow-up report will be submitted upon completion of this investigation.
|
|
Event Description
|
The customer reported that on (b)(6) 2024 at approximately 9am, the draeger m540 will not stay connected to the c700 cockpit.It was noticed that there was communication lost to c700 from m540, and the m540 was replaced with a backup unit and the case continued with no further issues.There was no adverse event or patient injury reported.
|
|
Manufacturer Narrative
|
It was reported to draeger that the m540 disconnected from the cockpit.The m540 was returned to drager for repair, and it was determined that the mainboard was not recognizing the wireless card, causing the loss of communication.Root cause was identified as faulty mainboard.The mainboard was replaced to resolve the issue.The m540 was tested and returned to the customer.No further issues have been reported.
|
|
Search Alerts/Recalls
|