Model Number OER-ELITE |
Device Problem
Component Incompatible (1108)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/25/2024 |
Event Type
malfunction
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Event Description
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It was reported that bottle was different shape and would not fit the endoscope reprocessor.The issue occurred during reprocessing.There were no reports of patient or user harm associated with this event.
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Manufacturer Narrative
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An olympus field service engineer (fse) went onsite, after speaking with the customer and reviewing the bottles, it was determined that the bottles were for the oer-pro device that the customer had prior.The customer also explained they had used aldahol and was not familiar with acecide for the oer-pro.The fse reviewed inventory and informed them they would need to obtain bottles of acecide for the oer elite.The device software attributes were confirmed and verified.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of a different sized bottle was te user was possibly not aware that the bottle shape of acecide differs depending on the model.Therefore, the user installed acecide for oer-pro in oer-elite.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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