After receiving this complaint, we searched for other complaints and we found none regarding the lot number 9460161.A similar case study was performed based on same item number and defect [product drainage] issue over last four year: three similar cases were found.We received one used sample.After disinfection, sample was observed, no defect was noted through the visual examination, no traumatic part or barbs was observed on the catheter.Inflation / deflation test was performed and no issue was observed at this test.Drainage functionality was also performed and no defect was observed.Examination of the sample cannot permit to determine the root cause about the defect explained in the complaint.Based on performed investigation, checking the quality database revealed no anomaly in relation to the described defect.A risk management framework evaluation was performed and concluded that residual risks are adequately controlled and reduced as far as possible, and the residual risks associated with the use of the product are acceptable when weighed against the benefits to the patient/user.It is concluded that the risks identified are still acceptable and considered as safe.
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