Qn#(b)(4).The customer provided one photo for analysis.The complaint of a kinked wire could not be confirmed by the customer provided photo.The image shows the contents of a cvc set; however, the guide wire is not pictured.The customer also returned an opened cvc kit including one, 2-lumen catheter for evaluation.The guide wire assembly and 18ga introducer needle was not returned.No evidence of use was observed on the returned components.Visual analysis could not be performed on the guide wire as it was not returned.A device history record review was performed, and no relevant findings were identified.The instructions for use (ifu) provided with the kit describes suggested techniques to minimize the likelihood of guide wire damage during use.The instructions caution, "do not apply excessive force in placing or removing catheter or guidewire.Excessive force can cause component damage or breakage.If damage is suspected or withdrawal cannot be easily accomplished, radiographic visualization should be obtained and further consultation requested." the report that the guide wire kinked during use was not confirmed through examination of the returned sample.The guide wire was not within the returned kit.A device history record review did not identify any manufacturing related issues.Based on these circumstances, the root cause cannot be determined.Teleflex will continue to monitor and trend for reports of this nature.
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