Catalog Number 03L80-22 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/23/2024 |
Event Type
malfunction
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Event Description
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The customer observed a falsely elevated carbon dioxide (co2) result for one sample generated on generated on the architect c4000 processing module.The sample was originally questioned by the physician due to a low ion gap result.The following data was provided: co2 initial result = 30 mmol/l, repeat = 28 mmol/l.No impact to patient management was reported.
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Manufacturer Narrative
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Completed information for section a1 patient identifier: sid (b)(6).An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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After further review, section d4 lot # was updated from 64862uq0 to 64862uq08.H3 other text : device evaluation started but not yet completed.
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Event Description
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The customer observed a falsely elevated carbon dioxide (co2) result for one sample generated on generated on the architect c4000 processing module.The sample was originally questioned by the physician due to a low ion gap result.The following data was provided: co2 initial result = 30 mmol/l, repeat = 28 mmol/l no impact to patient management was reported.
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Event Description
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The customer observed a falsely elevated carbon dioxide (co2) result for one sample generated on generated on the architect c4000 processing module.The sample was originally questioned by the physician due to a low ion gap result.The following data was provided: co2 initial result = 30 mmol/l, repeat = 28 mmol/l no impact to patient management was reported.
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Manufacturer Narrative
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Section d4 unique identifier (udi) was updated from (b)(4).The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and field data review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.A search for similar complaints did not identify an increase in complaint activity for lot 64862uq08.Ticket trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations associated with lot 64862uq08 and issue.The overall performance of the carbon dioxide was reviewed using field data from customers worldwide.Review found that the patient median values obtained with lot 64862uq08 is within established limits and thus comparable to the historical lot performance, which confirms no systemic issue for the lot.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the carbon dioxide for reagent lot 64862uq08 was identified.
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Search Alerts/Recalls
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