RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/26/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint from the customer, reporting that the v60 ventilator displayed a "proximal sensor pressure auto zero failed" error code.There was no patient involvement when the issue occurred.No patient or user harm reported.A philips remote service engineer (rse) noted that the customer's.During troubleshooting, the customer confirmed the issue, and reported that the event log had a 110a error code (proximal pressure sensor autozero failed).The rse provided the recommended repair per the manufacturer's recommendations; verify pin alignment between solenoids and the data acquisition (da) board, replace the proximal auto-zero solenoid (sol 3 and sol 4), replace the da board.The customer was provided with the part numbers for replacement parts.The investigation is ongoing.
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Manufacturer Narrative
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A follow up was performed with the customer, and it was reported that during the evaluation of the device, it was observed that the solenoid valves were not seated properly.The customer reported that the issue was resolved after reseating the solenoid valve.It was reported that the device has been working as intended.
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