Model Number V60 V60PLUS VENTILATOR |
Device Problem
Failure to Sense (1559)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 01/30/2024 |
Event Type
malfunction
|
Manufacturer Narrative
|
E1: reporting address postal: (b)(6).Reporting institution phone #: (b)(6).Reporter phone #: (b)(6).
|
|
Event Description
|
Philips received a complaint from customer reporting check vent: proximal pressure sensor auto-zero failed" alarm occurred on the v60 ventilator.The device was in clinical use.There was no report of harm.The ventilator was exchanged for another v60 ventilator and there was no report of delay of therapy.The customer restarted the device which cleared the error.
|
|
Manufacturer Narrative
|
H10: a manufacturer's product support engineer (pse) evaluated the device and reported the problem could not be duplicated in testing.However, an occurrence record of "check vent: proximal pressure sensor auto-zero failed" (diagnostic code: 110b) was confirmed in the event log.The pse determined solenoid valves 3 and 4 need to be replaced.The customer was provided a service proposal for repair but to date, has not approved further service.The repair proposal expired but the repair will be performed when the proposal is approved by the customer.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
|
|
Manufacturer Narrative
|
H10: a manufacturer's product support engineer (pse) evaluated the device and could not duplicate the reported issue in testing.However, since an occurrence record of "check vent: proximal pressure sensor auto-zero failed" (diagnostic code 110b) was confirmed in the event log, the solenoid valves 3 and 4 were replaced.The device was operational and returned to service after repairs were completed.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
|
|
Search Alerts/Recalls
|