A male patient underwent an aquablation procedure for symptomatic benign prostatic hyperplasia (bph).Procept biorobotics corporation became aware that during the device nozzle registration phase, the aquabeam robotic system generated an "e22 - motorpack error".Despite multiple troubleshooting attempts, the issue persisted.A second aquabeam handpiece was opened, but the issue persisted.A third aquabeam handpiece was used which resolved the issue.The reported event caused a surgical delay of over 20 minutes.There were no adverse health consequences to the patient as a result of this event.
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The aquabeam handpieces were not returned for investigation of the reported event.The aquabeam robotic system's treatment log file was reviewed, which confirmed the reported event.Investigation into this issue has confirmed the occurrence of "e22 - motorpack" errors.The issue is being addressed through procept's quality system.The aquabeam robotic system user manual, um0101 rev.F, states the following: table 5: system detected errors and faults.E22 - motorpack error.Release foot pedal and click x.1) if error persists, reconnect handpiece to motorpack.2) if error continues, replace handpiece.A review of the device history record (dhr) for aquabeam robotic system/serial number (b)(6) and the aquabeam handpiece / lot number 23c10516 was performed, which confirmed that there was one (a) non-conformance issued to this lot during the manufacturing process that could potentially be related to the reported event.The affected units within the lot were segregated and reworked to address the non-conformances.The handpieces passed final inspection prior to release for distribution.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
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