It was reported that during a procedure, the surgeon noticed scuff/scratch marks on the newly opened ceramic femoral head.The surgery was completed with a substitute ceramic femoral head.This event is related to a malfunction that could potentially lead to a sterility issue, serious injury.However, no patient harm or further outcome was reported.Due diligence is in progress for this complaint; to date no additional information or product has been received.
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(b)(4).This follow-up report is being submitted to relay additional and/or corrected information.The following sections were updated: b4, b5, d9, g3, g6, h2, h3, h6, h10.Visual examination of the returned product identified that the item and lot numbers match what is on the complaint.Inner tyvek has been tampered with and so was the box.Scuffs and scratches noticed on the part.Inside the taper noticed scratches and a stain in the bottom of the taper.Shrink wrap and box have already been opened.A review of the device manufacturing records confirmed no abnormalities or deviations.With the available information, a definitive root cause could not be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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