It was reported that an m540 rebooted and came back on during a surgery.The customer replaced the iacs with a delta, and the draeger field service engineer (fse) pulled the logs.The fse installed a new ethernet cable, power supply and system connect board on the defunct ps2500.No additional information regarding how the malfunction was determined was provided.The logs were analyzed; however, the provided logs do not show enough information for the date of event to provide a root cause.The logs confirmed that there was an unexpected reboot on the date of event but cannot provide any detailed information.As neither specific device malfunction or log findings are available, a specific root cause could not be determined.The p2500 was determined to be the cause of the reboot, but the specific defect could not be determined.After repair, the fse performed a full preventive maintenance on the iacs system and when all tests passed, the fse placed the device back into service.
|