Model Number 863359 |
Device Problem
Low Readings (2460)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 02/01/2024 |
Event Type
malfunction
|
Event Description
|
The customer reported wrong low value spo2 displayed from the device.It is unknown if the device was in use at time of event, there was no adverse event reported.
|
|
Manufacturer Narrative
|
Philips is in the process of obtaining additional information regarding the reported event and the investigation is ongoing.A follow-up report will be submitted upon completion of the investigation.E1: reporter institution phone number: (b)(6) e1: reporter phone number: (b)(6).
|
|
Manufacturer Narrative
|
The device was sent to bench repair.A bench repair technician (brt) evaluated the device and found no trouble with the device during testing.The brt found no issues with the spo2 measurements during the investigation, as the results remained constant and accurate.The device was confirmed to be operating per specifications and no failure was identified.
|
|
Event Description
|
The customer reported wrong low value spo2 displayed from the device.The provided example was 84% instead of 97%.It is unknown if the device was in use at time of event, there was no adverse event reported.
|
|
Search Alerts/Recalls
|