RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Excessive Heating (4030)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/15/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60, indicating that the device was getting error code 1122 "check vent: blower temperature high message." the device was in use on a patient at the time the reported issue was discovered; however, there was no harm to the patient or user.The device was swapped out with a different device.No medical intervention provided to the patient, nor a delay was noted.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.The biomed customer was reporting running the unit for few days but is unable to reproduce the issue.The customer was reporting the error has been logged multiple times.Diagnostic code 1122- blower temperature high.The blower temperature was greater than 95ºc for longer than 60 seconds.The rse provided steps for additional troubleshooting.1.Verify that the air inlet filter is not dirty or blocked.2.Verify that the cooling fan is operational.3.Replace the blower.4.Replace the mc pcba.The rse provided the customer parts id for the v60 blower.
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Manufacturer Narrative
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H10: multiple attempts have been made on 16feb2024, 22feb2024, and 27feb2024 to try to obtain further information about this case, but no response received from the customer.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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