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Lot Number BU23052 |
Device Problem
Improper or Incorrect Procedure or Method (2017)
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Patient Problems
Burn(s) (1757); Partial thickness (Second Degree) Burn (2694)
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Event Type
Injury
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Event Description
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Bayer case number: (b)(4).This spontaneous case was reported by a consumer and describes the occurrence of thermal burn ("i used your midol heat vibes on my back and the product burned me.") and burns second degree ("big blister at my back") in a 48 year-old female patient who received midol heat vibes medicated plaster (lot no.Bu23052) for pain.Product or product use issues identified: wrong technique in device usage process ("the patch was applied directly to the skin.").Medical conditions: the consumer refused to provide a relevant medical history.On an unknown date, the patient started midol heat vibes one patch medical device for 5 hours.On unknown dates she experienced thermal burn (seriousness criterion medically important) and burns second degree (seriousness criterion medically important).Midol heat vibes was withdrawn.At the time of the report, the thermal burn and burns second degree had not resolved.The reporter considered burns second degree and thermal burn to be related to midol heat vibes administration.The reporter commented: other medications was not discussed.The exact place at the back was not confirmed - attempted to call back the consumer but the line was busy.The patch was applied for 5 hours.The most recent follow-up information incorporated above includes data received on: 15-feb-2024: new event "the patch was applied directly to the skin".We received a lot number in this case.A technical investigation will be conducted, including a batch review, and a review of complaint records and other relevant data; should any new and reportable information become available from our investigation, this will be provided in a supplementary report.
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Event Description
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Bayer case number:(b)(4).This spontaneous case was reported by a consumer and describes the occurrence of thermal burn ("i used your midol heat vibes on my back and the product burned me.") and burns second degree ("big blister at my back") in a 48 year-old female patient who received midol heat vibes medicated plaster (lot no.Bu23052) for pain.Product or product use issues identified: wrong technique in device usage process ("the patch was applied directly to the skin.").Medical conditions: the consumer refused to provide a relevant medical history.On an unknown date, the patient started midol heat vibes one patch medical device medical device over 5 hours.On unknown dates she experienced thermal burn (seriousness criterion medically important) and burns second degree (seriousness criterion medically important).Midol heat vibes was withdrawn.At the time of the report, the thermal burn and burns second degree had not resolved.The reporter considered burns second degree and thermal burn to be related to midol heat vibes administration.The reporter commented: other medications was not discussed.The exact place at the back was not confirmed - attempted to call back the consumer but the line was busy.The patch was applied for 5 hours.Batch no.Bu23052, production date:2023-05-24, expiration date:2025-05-23.Quality-safety evaluation of ptc: for midol heat vibes: no complaint sample was received for investigation at responsible quality unit (rqu).Based on the available information, no product quality defect was confirmed.Therefore there is no reason to suspect a causal relationship between the reported events and a quality defect.The reported events are not indicative of a quality deficit per se.This complaint is subject to routine signaling, trending according to established procedures.Any need for a corrective and/or preventive action is determined in response to the respective signal.The most recent follow-up information incorporated above includes data received on: 20-mar-2024: quality safety evaluation of ptc was received.A technical investigation was conducted, including a batch review, and a review of complaint records and other relevant data; should any new and reportable information become available from our investigation, this will be provided in a supplementary report.
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Search Alerts/Recalls
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