It was reported that the syringe was "easy to overturn" when attaching to the needleless connector of a high pressure system, which was resulting in syringe detachment, and that air bubbles were difficult to expel.To date, no information has been received to indicate that a user or a patient experienced a death, serious injury, medical intervention, follow-up care, or other adverse health impact associated with the reported problems/issues.No sample was returned for evaluation and no lot number was provided.Representative sample testing using product of the same model number was performed and the reported overturning issue could not be confirmed.A root cause investigation determined that the issue reported was the result of user error in the form of improper technique, as overtightening a syringe onto a needleless connector requires excess force, approximately 5x that which is required to properly secure a syringe.The reporting facility followed up with the manufacturer related to the reported difficulty with expelling air bubbles and they indicated it was determined to have been due to a use issue as they had recently converted from a different manufacturer's product.Due to the reported product problems/issues, and in an abundance of caution, this medwatch is being filed.If additional relevant information becomes available a supplemental medwatch will be filed.
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