The review of the complaint history database, revealed no trends for the lot number 8580871.We received one used sample.After decontamination, we observed that the white connector was unglued from the metallic mandrel.No more issue or damage was observed on the sample.Checking the quality database revealed one non-conformity (nc) in relation with this issue.The gluing step of the white connector on the metallic mandrel has been done before the implementation of the nc's actions.A similar case study was performed based on same item number rja108 and same defect [unglued] over the last four years: 10 similar cases were found.A risk management file evaluation was performed and concluded that residual risks are adequately controlled and reduced as far as possible, and the residual risks associated with the use of the product are acceptable when weighed against the benefits to the patient/user.
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