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Catalog Number 153622 |
Device Problem
Erratic or Intermittent Display (1182)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/02/2024 |
Event Type
malfunction
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Event Description
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It was reported that bladder temperature was measured using extension cord for temperature sensing catheter.Out of 62, 23 cases of temperature failure reported by medical safety during 19 to 26 dec.Per customer follow up received on 02feb2024, they said that there were various cases.In some cases, nothing was displayed, while in others, temperature values that were clearly wrong, such as around 34 degrees celsius, were shown.The number of each case was unknown.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that bladder temperature was measured using extension cord for temperature sensing catheter.Out of 62, 23 cases of temperature failure reported by medical safety during 19 to 26 dec.Per customer follow up received on 02feb2024, they said that there were various cases.In some cases, nothing was displayed, while in others, temperature values that were clearly wrong, such as around 34 degrees celsius, were shown.The number of each case was unknown.
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Manufacturer Narrative
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The reported event was inconclusive because no sample was available for evaluation and further investigation did not result in any additional findings.Although a root cause could not be definitively identified, based on the risk documentation review, a potential root cause for this type of failure could be "wrong dimensions on competitors or our own connector" or "user damaged pins when inserting connector".However, there was insufficient information to confirm this potential root cause.The lot number is unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: "bard® 3.5mm to 1/4 inch extension cable for use with bard temperature sensing products and accessories.Description 1.1 computer generated pouch label bard® 3.5mm to 1/4 inch extension cable.Component requirements: 5.1 printing: black.5.2 artwork.5.2.1 labeling cannot be changed without submitting a request to the bard medical label coordinator, who will use the appropriate bard change control system and follow the required division and corporate policies and procedures.5.3 label content: 5.3.1 the figure on page 3 indicates the pre-printed label stock as well as the variable information.5.3.2 the lot number is a variable field and will be determined at the time of manufacture.Supplier quality assurance requirements: 6.1 the supplier shall not make any changes to the materials, form, fit, function, or manufacturing.Process of components covered under this component specification without receiving prior written approval from c.R.Bard.6.2 acceptance of this specification by the supplier constitutes agreement by the supplier to produce product according to all terms of this specification." h11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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