According to the customer on (b)(6) "the remote has a shortage, the wire is showing, you have to hold it a certain way".Per the customer they were "trying to sit up and the remote stopped working" and when the customer went to "lean to look at remote" they fell out of the bed.Per the customer they called emergency medical services "blood was everywhere, my head was busted, had to get staples".No additional information is available at this time.The sample was requested for evaluation.It has been determined that the reported event caused or contributed to serious injury requiring medical intervention, therefore, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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