Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.D2: additional procodes: gxl, hwe.E3: initial reporter is a synthes employee.Part # 05.000.008.Synthes lot # (b)(4).Supplier lot # (b)(4).Release to warehouse date: 13 dec 2021.Supplier: (b)(4).No non-conformances related to the malfunction were identified.Service and repair evaluation: the customer reported the device 05.000.008, hand piece for battery powered driver was all speeds barely work.The repair technician reported the device contact plate is damaged, discolored wires, rust on motor, debris on internal components cosmetic test failed, motor ran low in fast forward, forward and ran intermittent in reverse modes.The cause of the issue is unknown.The item will be repaired and will be returned to the customer upon completion of the service and repair process.The evaluation was confirmed.The device was deemed serviceable and will be returned to the customer, no design or manufacturing issues were identified therefore it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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