E2, e3- information has been requested but unknown at this time.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the problem could not be identified.Based on facts obtained from the investigation, the probable cause is likely due to mishandling by the customer.According to the instruction manual for cyf-v2, the reprocessing methods are described in the following chapters which could have helped prevent the phenomenon: ¿ chapter 6 compatible reprocessing methods and chemical agents ¿ chapter 7 cleaning, disinfection, and sterilization procedures olympus will continue to monitor field performance for this device.
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