Patient demographics unable to be obtained.The product is expected to be returned for analysis; however, it has not been received yet.Upon the return of the product a supplemental report will be sent with the investigation results.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis, and any excursions above the control limits are assessed and documented as part of this monthly review.
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Added: d4 (expiration date) , d9 (device availability), h4 (device manufacturer date).Updated: h6 (component code, type of investigation, investigation findings, investigation conclusions).The device was sent to our product evaluation laboratory for a full evaluation.As received, customer report of "contamination was found in the white cap of the patient side" was confirmed.Unknown black material was observed on the female vented cap.The material was not loose from female vented cap cover.No other visible damage/defect was observed from the kit during visual examination.Embedded particulates were unable to be removed from the plastic, therefore, was not sent to chemistry.The manufacturing records were reviewed and there is no indication of a related nonconformance; all process parameters were met, and inspections passed successfully.It was determined that this issue is potentially related to the supplier process; therefore, the supplier has been notified in order to perform an investigation to avoid the recurrence of this issue.Consequently, no further action is required at this time.
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