Catalog Number 08105537190 |
Device Problems
High Test Results (2457); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/20/2024 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable c3c-2 tina-quant complement c3c ver.2 and c4-2 tina-quant complement c4 ver.2 results for 1 patient sample on a cobas pro c 503 analytical unit.This medwatch will cover c3c.Refer to medwatch with a1 patient identifier (b)(6) for information on the c4 results.On (b)(6) 2024, the initial c3c result was 62.6 mg/dl.The doctor questioned the results and the sample was repeated.On (b)(6) 2024, the sample was repeated and the repeat c3c result was 104 mg/dl.
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Manufacturer Narrative
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The analyzer serial number is (b)(6).The calibration and qc recovery data provided was acceptable.The investigation is ongoing.
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Manufacturer Narrative
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The alarm trace showed 36 abnormal aspiration alarms.Blood was visible in the gel layer of the sample.The investigation did not identify a product problem.The root cause of the event was found to be consistent with pre-analytical sample handling issues.
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Search Alerts/Recalls
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